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Fog Creek Software, a small New York software company, has been growing steadily for seven years with only a rudimentary sales staff. Our award-winning products, FogBugz and Fog Creek Copilot, are favorites with software developers around the world, who have beaten a path to our website and who usually buy software themselves without much human contact.

If you’re an experienced Account Executive, you’re going to be excited about this job opportunity. We’ve been growing by leaps and bounds–our sales are up tenfold in the last five years. We’ve never had an organized sales team so we’re probably missing more sales opportunities than we’re hitting. We need you to help us fix that. We’re building a new inside sales department which will operate from our offices in New York City, primarily by phone and email.

Our sales approach is strictly “win-win”: we don’t want customers who aren’t extremely happy with our products, and we expect complete honesty and ethical behavior in everything we do. We have a strict policy of giving customers their money back if they are not completely satisfied.

We already have a huge number of smaller customers around the world, but getting into larger accounts will require a better sales process to follow up, explore new leads, and pursue the hundreds of leads already coming into the company every week.

We need you to help us build that department and take us to the next level. We’re a small company, so your responsibilities will be diverse and can change from day to day, but will include:

• Meet or exceed sales targets; achieve maximum sales in assigned territory, with primary focus on larger deals of 100+ users.
• Call and email to follow up on incoming leads as well as cold calls to chosen targeted large accounts.
• Target A, B and C accounts by present and potential dollars of revenues/profits, cost to sell and service, and probability of success.
• Increase market share by calling on a number of diverse companies to sell Fog Creek products, services and support.
• Accurately communicate value proposition, features of each product and their importance, as well as the differentiators from competitive products.
• Accurately demonstrate all products and their features.
• Sell all products with focus on highest margin products, and value-added selling.
• Prepare presentations, reports and price quotations.
• Prepare and present product demonstrations to potential customers.
• Attend and participate in sales meetings, product seminars, training, and trade shows.
• Conduct customer education and product information meetings.
• Continually learn new product knowledge and improve selling skills.
• Keep abreast of competition, competitive issues, products and software market.

Requirements

• Excellent command of written and spoken English and superb presentation skills and interpersonal skills.
• Ability to project a positive sales attitude.
• Very people-oriented, friendly demeanor and personable nature.
• Self starter/self motivator.
• Strong knowledge of technology industry products, services, and sales tactics.
• Strong organizational and planning, teamwork and customer support skills critical.
• Bachelors degree, 3-5 years of sales experience with substantial experience at all stages of the sales cycle.
• Experience selling software, web services, or other intangible and highly technical products.
• Proven track record exceeding sales quota selling business solutions with expertise in negotiating and closing.
• Proven ability in previous job.
• Permanent legal right to work in the US.

This position is based in our office in New York; most sales are done by telephone although that may change in the future. No telecommuting.

Fog Creek Software offers a full suite of benefits, and has a history of above-average compensation.

If you’ve made it this far, I’ll bet you probably want to know more about us. Check out our website to learn more, and feel free to email jobs@fogcreek.com if you have any questions.

Benefits

• Base salary + commission. Unlimited upside.
• Free gym membership
• Free MetroCard
• Free lunch
• Free soft drinks and snacks
• Comprehensive health insurance plan
• 401(k) retirement plan with matching
• Generous parental leave policy
• Flextime
• Four weeks paid vacation

About Fog Creek Software

Fog Creek Software is a small, entrepreneurial software company in New York City founded in 2000. Our key products are FogBugz and Copilot; both have been very successful and we have another major product under development. We bootstrapped ourselves without outside investment and have been profitable from the beginning.

Fog Creek Software, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

To apply, please email us at jobs@fogcreek.com, attaching a current resume in HTML, Word, Plain Text or PDF format. In the body of the email, explain why you would be a good fit for this job. If you have a website, send us the URL.